FAQ
How long to get my order?
How long to get my order?
Most orders arrive same week. All items are shipped from Texas right after you order. For International expect 2-5 Business Days or slightly more.
Can I return my order?
Can I return my order?
While we are extremely confident that you will LOVE the PRO Hair Ties, if for any reason you don't, we will make it right! Simply return the shipment to us within 30 days of receiving the product and we will give you a refund minus any original shipping costs.
Any duty fees on international orders?
Any duty fees on international orders?
No additional duty fees on delivery. Exact charges will be mentioned at check out depending on which country you are shopping from. No surprises when you receive your package.
What is the best way to contact us?
What is the best way to contact us?
- Chat directly on website
- SMS +1 833 424 7843
- Email orders@hairties.com